Frequently Asked Questions
What is the status of my order?
Upon checkout, you will receive an order ID for your order. Contact the sales team at roshan.enterprisesinc@gmail.com and reference your order ID or invoice
number to receive a real-time update on your order.
Where do you ship?
We ship to all states within the United States, utilizing multiple warehouses for swift delivery to customers nationwide.
How long does it take to ship my order?
Our commitment to efficient fulfillment ensures delivery within 5-8 days of placing the order, including weekends.
What payment methods do you accept on retailsales?
We typically only accept ACH/Wire for first-time customers. For recurring customers, we can also accept Mastercard, Visa, AMEX, Discover, PayPal, Venmo, Shop Pay, Google Pay, and Meta. Pay upon account and credit approval.
Further Inquiries?
If you have any further questions, please contact our customer services at:
- Trade name: Shine Sphere
- Email: roshan.enterprisesinc@gmail.com
- Mailing Address: 6309 Barker Cypress Rd Ste B Houston Tx 77084